Privacy Policy
At MONTESTELLAR, we understand the importance of protecting the privacy and security of our customers’ personal information. This Privacy and Security Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
Information We Collect
When you make a purchase or interact with our website, we may collect the following types of information:
- Personal Information: Your name, email address, shipping and billing address, phone number, and payment details.
- Non-Personal Information: Browser type, IP address, language, access times, device type, and pages visited—used to analyze traffic, enhance user experience, and improve our services.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide order updates and customer support
- Communicate with you about your account, purchases, or promotional offers
- Improve our website, services, and user experience through analytics
- Detect and prevent fraud or unauthorized activity
We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
Your data may be shared with trusted third-party service providers—such as payment processors, shipping companies, or customer support platforms—only to the extent necessary to fulfill your order or deliver our services.
We may use non-personal, aggregated data for internal analysis, research, and business development.
Data Security
We take the security of your personal information seriously. To protect it, we implement physical, electronic, and administrative safeguards, including:
- SSL encryption (Secure Socket Layer) during transactions and sensitive data exchanges
- Secure servers and access controls
- Routine monitoring of our systems for vulnerabilities and breaches
Please note: While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but take all reasonable measures to safeguard your data.
Changes to This Policy
MONTESTELLAR reserves the right to update or modify this Privacy Policy at any time. Significant changes will be announced on our website or via email when applicable.
By continuing to use our services after such modifications, you agree to the updated terms of the policy.
We encourage users to regularly review this policy to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or comments about this Privacy Policy, please reach out to us at:
📩 hello@montestellar.com
📱 WhatsApp: +1 (210) 929-1930
By using our website and services, you agree to the terms outlined in this Privacy Policy.